Start My Scottish Will

Terms & Conditions

Last updated: December 2025

Please read these Terms and Conditions (“Terms”) carefully before using this website or purchasing our services.

By accessing or using https://www.scottishwill.co.uk, you agree to be bound by these Terms.

1. Who We Are

ScottishWill is an online will-preparation service operated by:

PCMG Consulting Services Ltd
Company Number: SC771599
Registered Address: 5 St Murdochs Crescent, Arbroath, Angus, DD11 5DA, United Kingdom
Email: contact@scottishwill.co.uk

ScottishWill is not a law firm.

2. Our Service

ScottishWill provides an online will-preparation service designed for straightforward Scottish estates.

Using our website, you submit information about your wishes. We then manually prepare a personalised Scottish Will based on the details you provide.

Each Will is individually drafted and reviewed before delivery.

Our service is suitable for straightforward situations, for example:

  • Leaving assets to immediate family or friends
  • No overseas property
  • No complex trusts or inheritance tax planning

If your circumstances are complex, we recommend consulting a qualified Scottish solicitor.

3. How the Process Works

  1. You complete our online form with your instructions
  2. You make payment securely via Stripe
  3. We review your information for clarity and completeness
  4. We prepare your personalised Scottish Will
  5. Your completed Will Pack is delivered by email

By completing payment, you confirm that the information you provided is accurate and complete.

4. Payment & Checkout

All payments are processed securely via Stripe.

Depending on availability, Stripe may offer different payment methods (such as card payments, Apple Pay, Google Pay, Klarna, or similar). These options are provided by Stripe — we are not a credit broker or lender.

Your payment agreement is between you and Stripe, subject to Stripe’s own terms and conditions.

5. Delivery Timeframes

We aim to deliver completed Will Packs within two business days after:

  • successful payment, and
  • receipt of all required information.

Delivery times:

  • exclude weekends and UK public holidays
  • may be longer if information is incomplete or clarification is required
  • may vary for mirror wills if details from both parties are not provided promptly

Delivery timeframes are targets, not guarantees.

6. Changes & Corrections

If you need corrections due to errors or omissions in your submitted information, please contact us as soon as possible.

Minor amendments are usually accommodated where drafting has not been finalised. Once drafting is complete, further changes may require additional review time.

7. Digital Service & Refunds

Our service is a custom digital service.

Once drafting of your Will has begun, the service is considered delivered in substance and refunds are not guaranteed.

However, we reserve the right to offer refunds at our discretion, assessed on a case-by-case basis.

Nothing in these Terms affects your statutory consumer rights.

8. Not Legal Advice

ScottishWill is not a law firm and does not provide legal advice.

All information provided is for general guidance only. You are responsible for ensuring that your Will reflects your wishes and circumstances.

Your Will becomes legally valid only when printed, signed, and witnessed correctly in accordance with Scots Law. Clear signing instructions are included with every Will Pack.

9. Eligibility

To use this service, you must:

  • be 18 years or older
  • be of sound mind
  • be a resident of Scotland (for Scots Law to apply)

We reserve the right to decline service where these conditions are not met.

10. Data Protection & Privacy

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

For details on how we collect, store, and use personal data, please see our Privacy Policy.

11. Intellectual Property

All content on this website, including text, branding, and templates, is the property of PCMG Consulting Services Ltd.

You may not copy, reproduce, or reuse any part of this content without written permission.

12. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for errors arising from inaccurate or incomplete information you provide
  • We are not responsible for incorrect signing, witnessing, or storage of your Will
  • Our total liability shall not exceed the amount paid for the service

We are not responsible for events occurring after your Will has been delivered.

13. Governing Law

These Terms are governed by the laws of Scotland.

Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of the revised Terms.

15. Contact

If you have any questions about these Terms, please contact:

📧 contact@scottishwill.co.uk