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Privacy Policy

Privacy Policy

Last updated: June 2025

At ScottishWill (powered by WillWise), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Who We Are

ScottishWill is a trading name of WillWise, operated by PCMG Consulting Services Ltd, a UK-registered company.

Website: https://www.scottishwill.co.uk

Email: contact@scottishwill.co.uk

2. What Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Home address

  • Basic estate details (only to generate your will)

  • IP address and device information

  • Any optional information you enter on our forms

3. How We Use Your Information

We use your data to:

  • Generate your will documents

  • Provide customer service

  • Improve our services and website performance

  • Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

  • Contractual necessity (to create your will)

  • Legitimate interests (to improve our services)

  • Consent (for marketing, if you opt in)

5. Data Security

All data is transmitted securely over SSL. We use secure servers and access controls to protect your personal information.

6. How Long We Keep Your Data

We retain data for as long as required to provide the service, or until you request deletion. Will documents may be stored temporarily for download.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Third-Party Services

We may use trusted third parties, such as:

  • Stripe – for secure payments

  • Google Analytics – to track site usage (anonymised)

  • Elementor / WordPress – for form handling and website display

Each has its own privacy policy.

9. Cookies

We use cookies to improve website functionality. You can manage cookie preferences through your browser.

A detailed Cookie Policy is available [here].

10. Contact

For privacy-related questions or data requests, please email:

contact@scottishwill.co.uk